14 Days ReturnReturn the product within 14 days of purchase for 100% refund. No questions asked
Easy ExchangeEasily exchange the products, with store credits within 14 days of purchase.
100% Satisfaction GuaranteedIf you're unhappy for any reason whatsoever, just let us know and we'll bend over backward to make things right again.
Safe & SecureYour personal details will never be shared, sold or rented to anyone. Be rest assured.
- • Free Shipping Over $99.
- • Shipping cost for your order will be displayed at the time of checkout.
- • Each item is custom made as per your order, so allow us 2 to 5 days to get your order ready
- • Depending on where you live, the shipping transit may vary.
- • Orders are not shipped or delivered on weekends or holidays.
- • You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
- • Chandrimas.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
- • Chandrimas.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
- • Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
- • To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with tags attached. The same applies for exchanges.
- • To complete your return, we require a receipt or proof of purchase.
- • Any item not in its original condition, that is damaged or missing parts for reasons not due to our error cannot be returned.
- • To return your product, you should mail your product to: 9A, Nrishingha Dutta Road, Barisha, Kolkata - 700008, India.
- • If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
- • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
- • Depending on where you live, the time it may take for your exchanged product to reach you may vary.